As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

FAQ

Shipping

Our average time to delivery is 3.4 days across all orders. If you want to guarantee you receive your package in 3 days - we recommend selecting the priority shipping option, and if you need your package in 2 days or less we recommend selecting the express shipping option.

Sadly, we do not ship outside of the U.S. yet. In the past, customers encountered unexpected taxes and import fees - to avoid any of that frustration we recommend shopping locally (if you're outside the U.S.). However, we are hoping to add Canada and Mexico soon, so stay tuned for updates!

Yes! Free shipping is automatically added to all orders of $400 or more! Additionally, signing up for our rewards program gives you the opportunity to qualfy for free shipping (and other perks).

Returns & Exchanges

Fill our this form (click here), or send an email to howdy@golfroots.com with your full name, order number, and the item you wish to return or exchange.

Our policy allows for returns up to 60 days after you receive your order!

If you are not satisfied with your purchase, we will send you a pre-paid shipping label to send it back to us (at no cost to you). Once we receive the item, you have two options: 1. Receive 100% money-back in credit towards another item 2. Receive your money-back less a 3% restocking fee ($15 minimum). If the condition of the club changes significantly to decrease the value of the club, then the return is subject to a larger deduction. 

See the full Return Policy here.

If the condition of your item has changed significantly, there may be additional deductions (see full policy for more).

Trade-Ins

Yes! While we continue building an automated system, please email trade-in@golfroots.com with the name of the club (brand, model, flex) and pictures so we can provide you with a quote.